Privacy Policy
This Privacy Policy describes how personal information is collected, used, and shared when you use our freelancing and e-delivery item trading platforms (referred to as "Platform").
Information We Collect
Personal Information
When you use the Platform, we collect certain personally identifiable information, including but not limited to:
- Name
- Contact information (email address, mailing address, phone number)
- Payment information
- Profile information
- Communication with other users
- Billing and transaction details
Device Information
We also collect device information such as IP address, browser type, operating system, and access times in order to provide and improve our services.
User-Generated Content
Content that you create or share on the Platform, including profile details, portfolio items, project descriptions, and messages exchanged with other users, may also be collected.
How We Use Your Information
Providing Services
We use the information collected to provide, maintain, and improve our services, including facilitating transactions, communicating with users, and personalizing the user experience.
Communication
We may use your contact information to communicate with you about your account, transactions, and Platform updates. These communications are essential to the operation of the Platform and cannot be opted out of.
Personalization
We use the information to personalize and tailor the content and features of the Platform based on user preferences and interactions.
Information Sharing and Disclosure
Service Providers
We may share your personal information with third-party service providers who assist us in providing the Platform and its features, such as payment processing, data analysis, and customer support.
Other Users
In the course of using the Platform, certain personal information may be shared with other users to facilitate transactions and communication. For example, when engaging in a freelance project or trading electronically delivered items.
Legal Compliance and Protection
We may share personal information in response to legal requests, to prevent fraud, or to protect the rights, property, and safety of our users and the Platform.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Choices
Access and Control
You can access and update certain personal information through your account settings. You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
Deactivation
You can choose to deactivate your account. Please note that some information may be retained for legal or operational purposes.
Cookies and Tracking Technologies
Cookies
We use cookies and similar tracking technologies to provide and improve the functionality of the Platform. You can manage your cookie preferences through your browser settings.
Third-Party Analytics
We may also utilize third-party analytics tools to understand how users interact with the Platform. These tools may use cookies to collect information about your use of the Platform.
Children's Privacy
The Platform is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us to have the information removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any changes will be reflected on this page, and we will notify users of any material changes via email or through the Platform. Your continued use of the Platform after any changes indicate your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [contact email/number].